References and Recommendations

One of the most important questions to choosing a Home Improvement partner is: 'Do they do a good job?'

At The Fascia People (UK) Limited, not only do we think we do a good job, but we know that we do.   This of course is of little comfort to you, so we have included on this page evidence of the good job that we do, by way of Thank you letters and emails and of course from the Hampshire Trading Standards "Buy With Confidence" and Fensa.   These two organisations trust us to provide you with an exceptional service.

Client's recommendations

We like to get Thank you letters from our clients and as we get them, we will publish them with our client's consent.  Letters come in by Email or by Snail Mail, all we do is remove the mail address and street name to protect identities.

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Sent: 02 November 2008 17:22

To: Debbie

Subject: Reference

Dear Fascia People -

We wanted to put on record how delighted we are with the installation of two Velux windows by your company.

From Debbie's excellent support and administration in the office, to the building and electrical work carried out by your team at our home, we have enjoyed your firm's eagerness to do a good job and overcome the problems that can occur especially when working on a 70-year old property.

We would certainly recommend The Fascia People to our friends and, as you know, we have asked you to quote for two further jobs.

Many thanks

Dorothea and Cliff Jones

Email address supplied

 

From: LOUISE MCGOWAN
Sent: 24 September 2008 16:53
To: Enquires@thefasciapeople.co.uk
Subject: RE: Re: McGowanconroof

 

Hi Debbie,

We've now had our roof work completed and everything looks great - thanks to all the team!

I'm conscious that the cheque owed to you still hasn't arrived. I've made further enquiries today with the insurance company to see if they could supply further reassurance that this has been sent.

They informed me it was actually sent in the post on Friday 19th and can take 5 - 10 days to come through (goodness knows what form of postal service they use!) so for your information the cheque no. is              for £.

As discussed previously this is being sent to our home address, so once received by us we will post the cheque to you by hand to avoid further postage delay.

I have today also let the insurance company know that the work is complete and for them to raise the cheque for the remaining balance.

Should you wish to contact the Insurance company for further clarification, please let me know and I will supply you with the details.

Kind regards,

Louise

From: Mike Wu
Sent: 08 October 2008 16:06
To: Enquires@thefasciapeople.co.uk
Subject: A Big Thank You!!!Dear Debbie,Good afternoon! Just so you know that the roofline job has been finished nicely by you guys….really impressed and much appreciated! I have given a cheque for the quote price of £x,xxx to you guys for them to bring to you. Please give our sincere thanks to your staff for a good job well done. I understand that you will send me the warranty/certificate documents and invoice in due course. Could you please get some of you guy in to give us a quote for double-glazed windows and doors? Thanks and Best RegardsMike Wu 

Recommendations Policy

It is always great to get recommendations and we will be adding to these as and when we get either letters or emails, we will show names, but will delete any references to bank account numbers and amounts in order to protect our customers.   If you would prefer not to have your recommendation posted on our website, please mention in your email.  Communication with the referee is always available via Sales@thefasciapeople.co.uk